FAQs

Shipping Questions

1. What are the delivery timelines?
All orders are processed within 2–4 business days and delivered within 7–14 business days. Delivery times may vary depending on your location and the shipping method chosen at checkout.

2. How much does shipping cost?
We offer free shipping on all orders. For expedited shipping options, the cost will be displayed at checkout.

3. Can I track my order?
Yes! Once your order is shipped, you will receive a tracking link via email to monitor your delivery status.

4. Do you ship internationally?
Currently, we only ship within India. Stay tuned for updates on international shipping.

Order Questions

1. How do I cancel or modify my order?
You can cancel or modify your order within 24 hours of placing it by contacting us at Connect@bigshotfusion.com. After 24 hours, orders enter production and cannot be modified or canceled.

2. Can I change my delivery address?
If you need to update your delivery address, contact us within 24 hours of placing your order.

3. Will I receive an order confirmation?
Yes, you will receive an order confirmation email with details of your purchase after placing the order.

Product Questions

1. What materials are your T-shirts made from?
Our T-shirts are crafted from 100% premium cotton, ensuring softness, breathability, and durability.

2. How do I choose the right size?
Please refer to our detailed Size Chart available on each product page to find your perfect fit.

3. How do I care for my T-shirt?
To maintain quality:

  • Machine wash cold, inside-out.
  • Do not bleach.
  • Tumble dry low or air dry.
  • Avoid ironing directly on the print.

4. Do the colors match what I see online?
While we strive for accurate representation, slight variations in color may occur due to screen resolution differences.

Return/Refund Questions

1. What is your return policy?
We accept returns or replacements only for defective, damaged, or incorrect items. Returns must be requested within 07 days of delivery.

2. How do I request a return or refund?
Contact us at Connect@bigshotfusion.com with the following details:

  • Your order number.
  • A clear photo of the issue.
  • Description of the issue.

3. How long does it take to process a refund?
Refunds are processed within 7–10 business days after we receive and verify the returned item.

4. Are custom-made T-shirts refundable?
Custom-made or personalized T-shirts are non-refundable, except in cases of defects or errors on our part.

Still Have Questions?

If you didn’t find the answer you were looking for, feel free to reach out to us:

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